We typically reply within 1-2 business days.
Processing takes place in the legal basis of a performance of contract and consent has given to processing of his or her personal data
Due to the free text area, more types of personal data may occur than mentioned above.
Personal Information regarding to our clients will be anonymised after 12 (twelve) months after the terminiation of the subscription from the Zenfitapp service. So no further identifiable information are kept such as name, email, address, and chats messages
Right of access
You have the right to inspect the information we process about you and how we process your data.
Right to correct inaccurate information
You have the right to have inaccurate information about you corrected.
Right of erasure
In certain cases you have the right to request erasure of information about you before our general deletion time occurs.
Right to restriction of processing
In some cases you have the right to request restriction of processing. If you have this right, we will only be able to process your information – except for storage – with your consent or for the purpose of determining, enforcing or defending legal claims, or for protecting a person or important public interest.
Right to object
In some cases you have the right to object to our otherwise legitimate processing of your personal information. You can also object to the processing of your information for direct marketing.
Right to data portability
You may, in certain cases, have the right to receive your personal information in a structured, commonly used and machine-readable format and have these personal data transferred to another controller without hindrance.
Compliant to the data protection agency
You have the right to lodge a complaint with the Data Protection Agency if you are dissatisfied with the way in which we process your personal information. You will find the contact information.
Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Payments processed via the Apple App Store (Apple Inc.)
Personal Data processed: payment data.
Platform services and hosting
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Apple App Store (Apple Inc.)
This Application is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc. By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of this Application. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data processed: Usage Data.
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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent at the small cookie icon in the footer of the website
What cookies are used for at zenfit
Cookies are used:
Cookies you have previously accepted can easily be deleted. How to delete these depends on the browser you are using (chrome, Firefox, safari etc.).
These are typically settings – “Security and Privacy”,but can vary from browser to browser.
We typically reply within 1-2 business days.