Privacy Police - Zenfit & Apps

  • We are the data controller – how can you contact us?
  • 37085960
  • Zenfit
  • mathias@zenfitapp.com
  • Jernbanegade 4, 1608, Copenhagen, Denmark
  • Zenfitapp.com
     
The following documents are incorporated by reference into these Terms:
  • YouTube Terms of Service: https://www.youtube.com/t/terms
  • Google Privacy Policy: https://policies.google.com/privacy

 

Purpose and legal basis for processing your personal data

Processing takes place in the legal basis of a performance of contract and consent has given to processing of his or her personal data

Categories of personal information
  • Name, telephone number, adresse, e-mail and payment information
  • Processing of special categories of personal data:
    • Health information

Due to the free text area, more types of personal data may occur than mentioned above.

Recipients or categories of recipients
  • Clients
  • Trainers
Time limits for keeping personal data

Personal Information regarding to our clients will be anonymised after 12 (twelve) months after the terminiation of the subscription from the Zenfitapp service. So no further identifiable information are kept such as name, email, address, and chats messages 

The right to withdraw consent

Right of access
You have the right to inspect the information we process about you and how we process your data.
Right to correct inaccurate information
You have the right to have inaccurate information about you corrected.

Right of erasure
In certain cases you have the right to request erasure of information about you before our general deletion time occurs.

Right to restriction of processing
In some cases you have the right to request restriction of processing. If you have this right, we will only be able to process your information – except for storage – with your consent or for the purpose of determining, enforcing or defending legal claims, or for protecting a person or important public interest.

Right to object
In some cases you have the right to object to our otherwise legitimate processing of your personal information. You can also object to the processing of your information for direct marketing.

Right to data portability
You may, in certain cases, have the right to receive your personal information in a structured, commonly used and machine-readable format and have these personal data transferred to another controller without hindrance.

Compliant to the data protection agency
You have the right to lodge a complaint with the Data Protection Agency if you are dissatisfied with the way in which we process your personal information. You will find the contact information.

Inn App purchase

Handling payments
Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

Payments processed via the Apple App Store (Apple Inc.)
This Application uses a payment service provided by Apple Inc. that allows the Owner to offer the purchase of the app itself or in-app purchases. Personal Data processed to complete the purchases are processed by Apple, as described in the privacy policy for the App Store.
Personal Data processed: payment data.

Place of processing: United States – Privacy Policy.

Platform services and hosting
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Apple App Store (Apple Inc.)
This Application is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc. By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of this Application. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy.

Learn more about cookies (Cookie policy)

About cookies
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. 
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. 
You can at any time change or withdraw your consent at the small cookie icon in the footer of the website

What cookies are used for at zenfit

Cookies are used:

  • Necessary cookies is used to help make a website navigable by activating basic functions such as  access to secure website areas or page navigation or sending information to trainers. Without these cookies, the website would not be able to work properly.
  • Functional cookies make it possible to save information that changes the way the website appears or acts. For instance your preferred language or region, support messages or something similar .
  • Statistical cookies help the website i/we to understand how visitors interact with our website by collecting and reporting information and this is such as google analytics and facebook. Read more about this at our dpa.
  • Marketing cookies are used to track you the visitor across websites. The intention is to display ads that are relevant and interesting to you as the individual user and thus more valuable for publishers and third-party advertisers. Read more about this at our dpa.
 
Which cookie do we use? 

Necessary cookies help make a website usable by enabling basic features such as page navigation and access to secure areas of the website. The website cannot function optimally without these cookies.

Cookie Nameaccepted_marketing_cookies
Usezenfitapp.com
PurposeUsed to store if client has accepted cookies
Expires1 month
Cookie Nameaccepted_necessary_cookies
Usezenfitapp.com
PurposeUsed to store if client has accepted cookies
Expires1 month
Cookie Nameaccepted_statistics_cookies
Usezenfitapp.com
PurposeUsed to store if client has accepted cookies
Expires1 month
Cookie Nameaccepted_functional_cookies
Usezenfitapp.com
PurposeUsed to store if client has accepted cookies
Expires1 month
Cookie Namewpml_browser_redirect_test
Usezenfitapp.com
PurposeUsed to store language preferences for site, so the language fits the visitor
ExpiresSession
Cookie Name_icl_visitor_lang_js
Usezenfitapp.com
PurposeUsed to store language preferences for site, so the language fits the visitor
Expires2 days
Cookie NamePHPSESSID
Usezenfitapp.com
PurposeRequired for the website to work.
ExpiresSession

Statistics

Statistics cookies make it possible to gather statistics about the use and traffic on our website, so we can make it better.

Cookie Name_ga
UseGoogle Analytics
PurposeCollects information about users and their activity on the website for analysis and reporting purposes.
Expires2 years
Cookie Name_gid
UseGoogle Analytics
PurposeCollects information about users and their activity on the website for analysis and reporting purposes.
Expires2 years
Cookie Name_gat_gta_UA_XXXXXXX_X
UseGoogle Analytics
PurposeCollects information about users and their activity on the website for analysis and reporting purposes.
Expires2 years

Marketing

Marketing cookies helps us use marketing cookies we’ll be able to show you relevant offers and ads across different websites.

Cookie Name_fbp
Usezenfitapp.com
PurposeSupports online marketing by collecting information about users to promote products through partners and other platforms.
Expires1 months
Cookie NameConversion
Usezenfitapp.com
PurposeSupports online marketing by collecting information about users to promote products through partners and other platforms.
Expires3 months
Cookie Nameutm_source
Usezenfitapp.com
PurposeSupports online marketing by collecting information about users to promote products through partners and other platforms.
Expires1 month
Cookie Nameutm_medium
Usezenfitapp.com
PurposeSupports online marketing by collecting information about users to promote products through partners and other platforms.
Expires1 month
Cookie Nameutm_campaign
Usezenfitapp.com
PurposeSupports online marketing by collecting information about users to promote products through partners and other platforms.
Expires1 month

Functional

Functional cookies helps us to give a better experience regarding support and other funtionalities

Cookie Nameintercom-session-xxx
Usezenfitapp.com
PurposeSupports the integration of a third party platform on the Website.
Expires7 days
Cookie Nameintercom-id-xxx
Usezenfitapp.com
PurposeSupports the integration of a third party platform on the Website.
Expires9 month
 

Delete Cookies
Cookies you have previously accepted can easily be deleted. How to delete these depends on the browser you are using (chrome, Firefox, safari etc.).
These are typically settings – “Security and Privacy”,but can vary from browser to browser.

Contact Zenfit

We typically reply within 1-2 business days.